Our Return Policy is as Follows:
- You may return all products within 30 days(from the date you receive the items) of delivery for exchange. The original bag and tag should be intact, not be damaged. ( Kindly remind that we cannot accept that no reason to return)
- Several types of goods are exempt from being returned, Perishable goods such as we do not accept products that are intimate or sanitary goods, hazardous, materials or flammable liquids or gases.
- For the returned item(s), we will arrange a replacement or after we have checked your return tracking number or receipt. (Note: please write the order number on the package)
- Please note the following items cannot be returned or exchanged: Swimsuits, bodysuits, swimwear, jewelry, and accessories.
- We do not accept returned items that were sent back to you directly without checking with us first.
- Please do not make returns directly to the address on the package received. Only send to the address that our customer service provided.
- The original shipping fee and insurance are non-refundable.
- We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.
- Depending on where you live, the time it may take for your exchanged product to reach you may vary.
- If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.